HKT has launched the Star Home Call app, comprising four star features designed to enhance fixed-line service.

Whether using Wi-Fi or mobile data, customers can make high-quality voice and video calls to other users of the app.

HKT's residential telephone line or eye customers can also link the app with their home phones to activate a call-blocking function that will help to reduce unwanted junk calls

The four star features

  • Home Junk Call Blocking
  • Home Link
  • High-quality Video Calling
  • eFax
  • Home Junk Call Blocking
  • Home Junk Call Blocking
  • Home Link
  • High-quality Video Calling
  • eFax

Home Junk Call Blocking

for designated HKT residential telephone line and eye services customers:

  • The app’s Home Junk Call Blocking function will help to automatically prevent junk calls from disturbing you.
  • A junk call database from third-party service provider Call Defender is periodically refreshed to help you from receiving junk calls.

Home Link

for designated HKT residential telephone line and eye services customers:

  • Each HKT residential telephone line number or eye service number can be linked to one Star Home Call app user, enabling the user to pick up home calls when away from home.
  • You can use your home phone number to dial out via the mobile app when away from home.
  • Even when abroad, you can use your home phone number to dial any Hong Kong number via the app using Wi-Fi or mobile data, without extra charge.
  • Setting up Home Link is easy and must be completed, in part, on your home phone to ensure maximum security.
  • IDD 0060 customers can make IDD 0060 calls on their mobile device with the app after home link.

High-quality Video Calling

  • Star Home Call App users can make high-quality voice and video calls to other users of the same app using Wi-Fi or mobile data.
  • This high-speed function boasts resolution of up to 720p, plus high-grade voice quality, and is ideal for long-distance conversations.
  • Consists of Call Recording feature and supports voice recording for both voice and video calls.

*App user can make video call with eye3 Service number after activating Home Link.

eFax

  • Simply snap a photo using your phone’s camera and the system will automatically adjust the file and help you send an eFax.
How do I activate Home Junk Call Blocking?

Activate Home Junk Call Blocking

  1. 1
    Tap “Me”
    Tap “Me”.
  2. 2
    Tap “Home Junk Call Blocking”
    Tap “Home Junk Call Blocking”.
  3. 3
    Turn on the function “Call blocking”
    Turn on the function “Home Junk Call blocking”.
  4. 4
    Tap “Next”.
    Tap “Next”.
  5. 5
    Enter your residential fixed-line number and ID document number for verification. Then, tap “Enable Call Blocking Service”.
    Enter your HKT's residential fixed-line number and your document number for verification. Then, tap “Next”.
How do I activate Home Link?

Activiate Home Link

  1. 1
    Tap “Me”.
    Tap “Me”.
  2. 2
    Tap “Home Link”.
    Tap “Home Link”.
  3. 3
    Read the key features and tap “Next”.
    Read the key features and tap “Free Upgrade to Star Home Call Pro“.
  4. 4
    Enter your residential fixed-line number and the your document number for verification. Then, tap “Next”.
    Read the T&C and tap “Accept”.
  5. 5
    Receive the activation code via the app and enter it using your homephone. An audio message will confirm activation.
    Enter your HKT residential telephone line or eye number and the your document number for verification. Then, tap “Next”.
  6. 6
    Receive the activation code via the app and enter it using your homephone. An audio message will confirm activation.
    Receive the activation code via the app and enter it using your homephone or eye. An audio message will confirm activation.
How do I activate High-quality Video Calling?

Make a video call

  1. 1
    Open “Contacts” and select a contact displaying a “Star Home Call” or “eye” label.
    Open “Contacts” and select a contact displaying a “Star Home Call” or “eye” label.
  2. 2
    Tap the video call button to call.
    Tap the video call button to call.
How do I activate eFax?

Send an eFax

  1. 1
    Tap “eFax > New eFax”.
    Tap “eFax > New Fax”.
  2. 2
    Tap “Photo”.
    Tap “Photo”.
  3. 3
    Tap “Camera”.
    Tap “Camera” to take photo or select photo from album.
  4. 4
    Take a photo.
    Take a photo.
  5. 5
    Adjust the photo’s contrast, brightness and size .Then tap “Next” and “Done”.
    Adjust the contrast, brightness and size of the image. Then tap “Next“.
  6. 6
    Enter the fax number you wish to reached in “To” field and tap “Send” to send the fax.
    Enter the fax number you wish to reached in “To” field and tap “Send” to send the fax.
FAQ

Regarding change of Privacy Statement

We are dedicated to providing the best services to our customers. In line with our continuing efforts to protect our customer information, we will launch our new HKT Privacy Statement on 25 May 2018.

To view the new HKT Privacy Statement, please click www.hkt.com/legal/privacy.html.